32Red Casino Review

Bonuses & Promotions
New players get to take their pick of 1 of 3 welcome bonuses - 100% up to $100 for slot-players only, 50% up to $100 for poker-player only, and 25% up to $100 for general casino gamers. There's a monthly $32 match bonus for all players, and a $132 one for Club Rouge members as well . There's a Jackpot Madness bonus promoting one game each month (the "Game of the Month"), with prizes of free spins (or hands) of said game. Loyalty points come in the form of Red Rubies. Thursdays are Red Letter Days, promising players a chance to win a share of 1,000 free casino credits. Their Red Ruby Relay Race gives players with the most Red Rubies a shot at $15,000 in casino chips. Ruby Tuesdays make accomplishing this goal even easier with double and sometimes triple the rubies awarded. Finally, there are periodic game specific promos, like the Golden Goose Slots Challenge, and the Blackjack Battle.

Software & Graphics
Microgaming's latest flagship - VIPER - offers players vast improvements to an already superb software package. Now not only can you expect smooth and fast playability, easy navigability, a clean and clear interface, and a reliable and consistent connection to the games, but you can look forward to advanced Autoplay options, a real-time strategy aid, extra games almost monthly, and an Expert Mode that practically plays the games for you. What will they think of next?

Games
Find over 130 games in the download version of 32 Red Casino, and over 101 games in the no-download Flash version. Rather than list VIPER's slew of casino games (all the games you'd expect from a large, comprehensive casino - and then some - including games you'll be hard-pressed to find elsewhere, such as Spanish Blackjack and Progressive Supajax), I'll give you a brief intro to "Trafalgar Park", their specialty "room" where you can bet on virtual horse-racing, soccer (or football for non-Americans), and a pachinko-style game called Cash Pyramid. And, as previously mentioned, a full multi-player poker room, equipped with freerolls, tournaments and all, is also open to you at the click of a button.

Payouts, Cashouts & Security
All payout percentages are posted monthly on the site based on reports issued by reputable independent auditors PriceWaterhouseCoopers. 32Red bears the Online Player's Association (OPA) seal of approval for their fair play, prompt payouts, and excellent customer service. Currencies supported are U.S. and Canadian dollars both, euros, and pounds sterling. PlayCheck and CashCheck are used to track, respectively, gaming actions and financial transactions.

Customer Support
Their superior customer service team is accessible any time of day or night, any day of the week, via live web chat. You can contact any of 32 Red's departments by email as well, including the Pit Boss him or herself. Toll-free phone numbers are available for players in the U.K., Hong Kong, Singapore, the U.S., and Canada.