First Web Casino Review

Bonuses & Promotions
First Web lets players choose which signup bonus they prefer - either get $75 for a $25 deposit (that's 300%) or get $125 for a $50 deposit (that's still 250%), There is a pyramid of cash rewards for the top winners of each day (with $500 for 1 st place) and a shot at a monthly prize of $2000. $50 bonuses are randomly awarded once an hour, every hour of every day. First Web and affiliates (through the Jackpot Factory) have a loyalty rewards program and promote new games by offering double the rewards points for playing them. The casino also participates in the Jackpot Factory's $100,000 Lotto. The casino also publishes an opt-in newsletter containing special promotions and competitions for subscribers only.

Software & Graphics
Microgaming runs the games here, to the players' delight. The game and lobby interfaces are clean, smooth, and intuitive. There are a bunch of customizable features designed to make it easier for you to win more while doing less. The software is incredibly stable, as Microgaming has had years to iron out any bugs, glitches, timeouts, etc. that have plagued earlier incarnations of the software (and continue to plague lesser software packages). While I find the sound and graphics somewhat flat despite their 3-dimensionality and cartoonish despite their efforts to authenticity, Microgaming still offers a rock solid slew of rewarding casino games.

Games
FirstWebCasino has multiple variations on the standard games Blackjack, Poker, Roulette, Baccarat, etc. They host a wide assortment of progressive jackpots including the million-dollar paying Major Millions slots. They have about 20 video poker varieties, including 1-play, 4-play, and 10-play versions of the same great games. There is a mountain of 1, 3, 5, 9, 15, and even 25-lines slots, both video slots and reel slots. For parlor games, they have Keno and Scratch Card.

Payouts, Cashouts & Security
Transitions in dollars, euros, and pounds are handled securely using 128-bit SSL digital encryption security. They estimate cashouts get processed within 48 hours, and that it takes 2-5 days for the money to reach you. The casino is licensed and regulated in North America. The payout percentages and random number generators are regularly tested and reviewed by an independent auditing firm and the results posted openly on the casino website. Using CashCheck and PlayCheck technologies, full transaction histories and gaming action histories are available for each player.

Customer Support
A smattering of email departments (and accompanying query forms) help filter player needs to the appropriate resources, better at least than their trio of phone numbers (U.S., U.K., and Canada). At the helm of their support team, however, is live web chat, usually the fastest and best way to get help online.