Grand Hotel Casino Review

Bonuses & Promotions
The signup bonus is twofold; first get $12 free just for signing up, no deposit required, then get 100% match bonus on first deposits up to $100. Beyond that, they have a fairly typical loyalty program - far from the best, but on par with most of the comp points programs out there.

Software & Graphics
VIPER runs this hotel, and it runs it well. This latest offering from industry leader Microgaming offers all the usual reliability, security, speed, and fairness with a whole new selection of games and a ton of innovative advanced features, including speed play, autoplay, Expert Mode, and real-time strategy aides. Look for VIPER to sweep the online gaming awards this year.

Games
This here is a grand hotel casino indeed, with over 202 games at last count. Doubtless, you'll find any game you're looking for in these virtual walls. They have a variety of Blackjack and Roulette variants, a slew of Video Poker games, including a dozen or so Power Poker games, some with 50 lines. Admittedly, there are more slots here than anything else, but that's just to keep the action interesting, I'm sure. Included in their selection of progressive jackpots are progressive Roulette, Triple Sevens Blackjack, Cyberstud, Poker Ride and Video Poker, as well as the million-dollar paying Major Million slots. A fully-loaded Flash casino is also available on-site for instant play.

Payouts, Cashouts & Security
The Grand Hotel Casino cashier honors dollars, euros, and pounds. Payout percentages are posted monthly on the website, as reviewed and reported by independent auditors PriceWaterhouseCoopers. Grand Hotel Online Casino adheres to the strict code of conduct of the Interactive Gaming Council (IGC). Financial transactions are handled by London-based Europe Betting Limited and using Microsoft's SSL4 protocol with 128-bit digital encryption.

Customer Support
The Freefone call-me back service heads up the support offerings at the Grand Hotel Online Casino. Or you can call them, with over a dozen toll-free phone numbers depending on your location. For the phone shy, you'll have to send them an email, but they promise to get back to you within minutes.